Shipping policy
CharGlow Shipping Policy
1. Free Shipping
At CharGlow, we are pleased to offer free shipping on all candle orders. No minimum purchase required!
2. Shipping Timeframes
Orders are processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
3. Delivery Time
Standard shipping typically takes 3-7 business days, depending on your location. Please note that delivery times may vary due to factors such as weather conditions, holidays, or carrier delays.
4. Shipping Addresses
We currently ship to addresses within the United States. We are unable to ship to P.O. Boxes or international addresses at this time.
5. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number. You can use this number to track your shipment online.
6. Shipping Issues
If you experience any issues with your shipment, such as delays or delivery problems, please contact us at [support@charglow.com](mailto:support@charglow.com). We will do our best to resolve any issues promptly.
7. Contact Us
For any shipping-related questions or concerns, please reach out to our customer service team at support@charglow.com. We are here to help and ensure your experience with CharGlow is smooth and enjoyable.
Thank you for shopping with CharGlow!
