CharGlow candles are made from 100% natural soy wax, activated charcoal, and pure essential oils. We do not use synthetic fragrances, paraffin, and other harsh chemicals, ensuring a clean and safe burn.

Our candles are crafted with non-toxic ingredients, including essential oils that are safe for pets and children. We also do not use harmful additives like synthetic fragrances and lead wicks, making our candles gentle for all noses.

CharGlow candles stand out with our use of activated charcoal for odor neutralization and our commitment to sustainability, including eco-friendly packaging. Additionally, all our pure essential oil blends are carefully selected not only for their safe and soothing properties but also to ensure they’re safe for pets, especially dogs. With CharGlow, you can enjoy natural fragrances without worrying about pet safety.

To ensure an even burn and maximize the life of your candle, allow the wax to melt completely across the surface on the first burn. After that, trim the wick to 1/4 inch before each use and burn the candle for 4-hour intervals.

When burned correctly, CharGlow candles offer up to 80 hours of burn time. This can vary slightly based on usage and environment.

Use a wick trimmer or scissors to cut the wick to about 1/4 inch before lighting your candle each time. This helps prevent excessive soot and ensures a cleaner burn.

Our candles are made with sustainable, plant-based soy wax and pure essential oils, avoiding petroleum-based paraffin and harmful chemicals. Additionally, our packaging is recyclable and compostable, including our innovative mushroom packaging.

Mushroom packaging is an eco-friendly material made from agricultural waste and mycelium (the root structure of mushrooms). It’s fully compostable and breaks down naturally within weeks, making it a sustainable alternative to traditional packaging.

Our candle jars are made from high-quality, durable materials. Once your candle is finished, you can clean out the jar and reuse it for storage, as a planter, or for other DIY projects. The jars are also recyclable.

Yes, our candles are designed to be gentle for those with allergies and sensitivities. We use pure essential oils instead of synthetic fragrances, which are known to cause allergic reactions and headaches in some people.

We carefully select essential oils known for their gentle properties, such as lavender and cedarwood. These oils are less likely to trigger sensitivities and are safe for most individuals, including those with allergies.

No, we do not use synthetic fragrances, phthalates, or other harsh additives in our candles. We believe in creating a clean, natural burn that is safe for everyone.

We use only a few essential oils that are considered safe for pets. These oils are gentle and non-toxic for most animals. However, we always recommend monitoring your pets when using any product with essential oils.

Our candles are made with non-toxic ingredients and do not contain synthetic fragrances or lead wicks, making them safe for use around children. We also recommend placing candles out of reach of children and never leaving them unattended.

Always place candles out of reach of pets and children to avoid accidents. Our candles are made with safe, natural ingredients, but supervision is key to ensuring their well-being.

Activated charcoal is highly effective at neutralizing odors because it adsorbs odor-causing molecules, trapping them and keeping your space smelling fresh. Unlike other candles that merely mask odors, our candles eliminate them.

Yes, our candles are specifically designed to neutralize unwanted odors, including pet odors. The combination of activated charcoal and essential oils helps maintain a fresh environment in homes with pets.

Odor masking temporarily covers up unpleasant smells with a stronger fragrance. Odor neutralization, on the other hand, involves eliminating the source of the odor. Our candles use activated charcoal to adsorb and neutralize odor-causing molecules, providing a lasting freshness.

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package through our carrier’s website.

Due to the handmade nature of our candles, each one is unique and crafted with care using natural ingredients. Because of this, we do not accept returns. However, we understand that imperfections can occur in handcrafted items. If you encounter issues such as excessive tunneling, large sinkholes, or problems with the wick, we will be happy to process a replacement order. Our priority is to ensure you have a high-quality experience with our products.

At this point, we do not offer international shipping. We are focused on providing the best service to our domestic customers but hope to expand our shipping options in the future.